1. What is the delivery time for bulk orders?
It usually takes 10-15 days to manufacture the entire set of outdoor lights. Shipping time depends on the destination port.
2. What are your payment terms?
We typically accept T/T: 30% in advance and 70% before shipping. Please contact us for other available options.
3. What is your sample policy?
We can provide samples for quality verification. A sample fee will be charged initially and will be fully refunded when a bulk order is placed.
4. How long is your warranty period?
Warranty periods vary by product. Generally, we provide comprehensive coverage, such as 1 year for energy storage battery stations and standard periods for lighting fixtures.
5. What is your after-sales policy?
We include essential spare parts with bulk orders. If any components fail due to quality issues during the warranty period, we will promptly send replacements free of charge.
6. Can you accept custom-made orders?
Yes, we provide special customization for specific requirements and occasions, such as high-power portable units. We can adjust product parameters according to your specific needs without compromising quality.
Boray Light
